Order Policy & Information

Have Specific Requirements? No problem!
It is our goal to meet your needs and expectations. Please indicate your preferences and we will do our very best to accommodate you. If we cannot comply with your request you will be notified prior to delivery. We take allergies very seriously and can accommodate many different dietary requests. Please indicate your needs or changes to ingredients and we will adjust accordingly when possible.

Order early:
We understand when last minute meetings pop up! Although we can accommodate same-day orders due to volume and logistics we may not be able to. Please lock in your requested delivery time a day in advance or earlier.  If you need to place a same day order, please contact us directly at 707-528-3095 and we will do our very best to get your order to you in a timely fashion.

Delivery:
We would be happy to deliver your order for a $15 service charge. To ensure a smooth delivery, please remember to provide the complete address for your event (including suite and floor numbers, business name), as well as the name and number of the designated contact person for your event.  We will do our best to deliver your order on the designated time, but due to the volume of our orders, it is possible that your food will be delivered slightly earlier or later than the specified time.

Order confirmation:

Once your order is placed, you will receive an automatic order confirmation via e-mail. Please take a moment to check that your menu is correct. Please make sure that the  delivery date, time, contact information and address are also accurate.

Ordering guidelines:
Please call us anytime with questions. We are happy to assist you in planning your event.  For questions, please call us directly at 707-528-3095.

Cancellation Policy:
We understand that cancellations happen.  We accept cancellations up to the day before the event.  Same day cancellations are subject to a  50% cancellation fee